Please provide this DUMP LOG and the corresponding problem mobile phone software version number to R&D. The DUMP LOG folder size is the same as the phone memory size: if the project DUMP LOG folder size is 512M. Note that the Port_COM number here is the same as the COM number displayed in the QPST Configuration software. The Port_COMX folder stores the DUMP LOG. The storage path is: Click the Open Log File Directory in the second menu of the Help menu, and open the Sahara folder in the pop-up window. The System Managed page file configuration is responsible for managing the page file size therefore, it avoids over-sizing or under-sizing your page file. The phone will restart automatically after the DUMP LOG is finished.ĭUMP LOG. 0 Comments A complete memory dump may contain data from processes that were running when the memory dump was collected. 0 Comments This option is introduced mainly for PC’s that run SSD’s, which tend to have a smaller size, but a huge amount of RAM. The Ports item shows that the phone status is Sahara Memory Dump. Opens the QPST Configuration software, which automatically grabs the DUMP LOG. When the port associated with the mobile phone has only the DIAG port (9006 port), it indicates that the phone is in DUMP mode and can capture the DUMP LOG. I checked it an hour later and noticed it had a green screen that looked like something from DOS.Īround 530 today I was using my LG G4 and it was fine.After the mobile phone system freezes, use the USB cable to connect the phone to the computer. Get the ram dump image using QPST configuration Press key to choose Dload Mode or Reboot.Ģ. Just checked it an hour later and it was doing this. I google searched it but came up with no real fixes. Moving on, go to the Start Clients section and select Software Download from the drop-down menu. Took it to Verizon and they didn't know anything.
This will take you to the QPST Software Download menu. Around 530 today I was using my LG G4 and it was fine. I checked it an hour later and noticed it had a green screen that looked like something from DOS. Click on the Browse button next to Phone Image, navigate to the downloaded HEX firmware for your device, and select it. Get the ram dump image using QPST configuration Press key to choose Dload Mode or Reboot. Then, click on the Browse button next to Boot Image, navigate to and. If I pull the battery and hold power and volume down I can get into a menu with a few things but none of them do anything except make it reboot back to the green screen. Is there anyway to fix this or is this thing toast? It's only a year old which is a real bummer. Everything I've read is way over my head.
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